Our Story

What is Thread and Loop?

Thread and Loop is a leading online supplier of quality fabrics and soft furnishings.

We pride ourselves on offering a wide range of contemporary and traditional products from leading manufacturers, all at competitive prices. Each of the fabrics we stock is suitable for curtains, blinds, and soft furnishings, and many can also be used for upholstery too. Plus, we also offer PVC tablecloths, linings, vinyl and accessories, to cover your home furnishing needs as well.

Our dedicated team not only have extensive experience in the fabric retail business, but will always go above and beyond for our customers as well – because we believe that ordering fabrics that you love should be a painless, enjoyable experience.

Customers often ask how we are able to stock all of our fabrics so cheaply when they are such good quality. The answer is simple: we choose the fabrics we like and buy them in bulk, rather than getting them in on an order-by-order basis. Stocking the fabrics in this way allows us to pass on our savings to our customers, which means that everybody wins!

We aim to stock 100% of the products we offer at all times, but if for some reason we can’t get your fabric to you after you complete your secure online order (which is very unlikely, but does happen on the odd occasion!), we’ll let you know straight away, and we can either make arrangements to get it to you as soon as possible, or cancel the order if you’d prefer.

If there’s a fabric from one of our brands that we don’t have in stock, just get in touch with us; it’s more than likely that we’ll love it too, so we’ll order it in for you. Or, if you’re not sure which fabric to choose from our stocked options, you can request up to 10 fabric swatches from us for FREE (and even more than that once you’ve made a purchase).

Our Story

Back in 2010, our founder Vanessa started to notice that fewer and fewer high street fabric shops were actually stocking fabrics, which is less than ideal for most customers (particularly since most of us want our chosen fabrics as soon as possible). After browsing online, she realised that there was also a gap in the online fabric store market, for a company that could sell great quality fabrics at affordable prices, and top it all off with excellent customer service.

Thus, Thread & Loop was created, to fill that gap! Over the years, we have established ourselves as an industry leader, thanks to our continued dedication to providing customers with excellent choice, service and prices. We’re also sure to keep up to date with new trends, meaning that we regularly order from the new collections, and try to stock as many different fabrics as possible.

Recently, we have also branched out to offer a made to measure curtain service, so that our team can take the hard work out of creating the perfect curtains for your home.

FAQs

  • We will email you confirmation shortly after you have placed your order.
  • Orders will be shipped by our designated courier. Standard shipping is a 24 hour service. Unfortunately at the moment we cannot offer a specific delivery day, however we can arrange for your order to be sent to another address e.g your workplace if this is more convenient.
  • All fabrics that are shown on our website to be washable are subject to shrinkage rates of up to 5%, so we would advise you to wash fabric before making up. You should also bear in mind that once you have washed a fabric you will lose any finishing. We would also recommend that lined curtains should always be dry cleaned as there would be different shrinkage rates between fabrics and linings.
  • All fabrics will be subject to a degree of fading over time. Special care should be taken when using Indian Cottons and 100% Silk fabrics.
  • Natural fabrics including cottons, linens, and silks will have natural blemishes which should be regarded as a feature of the fabric rather than a fault. If however there is a serious fault with your fabric such as overprinting marks we are happy to collect your fabric examine it and replace it accordingly.
  • Generally we will not send out orders until they can be met in full, however sometimes depending on the item we may send part orders. If this is the case you will not be charged any extra for this.

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